KIVO's scope of services


30%-50% Cost Reduction
Scale your team in 2 weeks
Minimize administrative tasks and focus on your objectives
Boost performance through industry-specific knowledge
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Over 10 Million Deliveries
Our streamlined operations ensure timely, nationwide delivery success for our Clients.
2K+ Daily Chats
Our efficient Chat Support agents manage thousands of inquiries daily, achieving high CSAT scores.
CX in all 50 US States
Our BPO operations cover all U.S. time zones to provide comprehensive customer service around the clock.

An ally to unleash

your full potential

Our team of experts will work with you to understand your needs and objectives, and deliver solutions that will have a real impact on your bottom line. If you’re looking for a BPO partner to help your business thrive, look no further.

Why outsource your


We bring your culture, values, and vision to life through seamless service experiences for your clients and partners. We cater to your long-term needs, representing your brand and upholding your reputation as if we’re a part of your in-house team.

Our highly trained team provides top-notch services that will help your company reach its full potential without breaking the bank. We work with you to find the most cost-efficient solutions for your business.

We are experts in streamlining your workflow and ensuring that your operations run smoothly, at peak performance. We are dedicated to continuous improvement by identifying areas for growth and development to help you outshine your competition.

Our redundant systems guarantee a 99.9% uptime for your operation. Trust our expertise to keep your operations running efficiently.



Efficiency increase of 42%

Our specialized Business Process Outsourcing (BPO) service provides significant efficiency increases to our clients. We offer up to a 42% increase in efficiency through the following:

  • Cost reduction: Access to a large pool of resources and talent, enables us to handle high volumes of work at a lower cost per unit.

  • Specialization and expertise: KIVO specializes in specific business functions and invests in the necessary infrastructure, technology, and talent. This expertise allows us to perform tasks more efficiently and accurately than in-house teams, resulting in higher-quality output and a reduction in errors.

  • Technology and automation: Our cutting-edge technology and automation tools help streamline processes and reduce manual labor. Our technology not only speeds up processes but also increases accuracy, resulting in a higher level of efficiency.

  • Focus on core business: Outsourcing non-core functions to KIVO allows our client companies to focus on their core competencies and strategic goals. By reallocating resources and attention to high-value activities, our clients can improve their overall efficiency and effectiveness in the marketplace