Logo Kivo

We help you
envision and

achieve success

We have extensive experience managing large teams, with over 200 employees including trainers, supervisors, account managers, IT and HR professionals.

We have developed effective management strategies and are equipped to handle the unique challenges of a big workforce. Our priority is providing exceptional service and support to our partners.

CEO

Operations Director

Customer Success Manager

Human Resources Director

Director of Business Development

Lidia Soto

Human Resources Lead

Valeria Guzmán

Human Resources Lead 

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Efficiency increase of 42%

Our specialized Business Process Outsourcing (BPO) service provides significant efficiency increases to our clients. We offer up to a 42% increase in efficiency through the following:

  • Cost reduction: Access to a large pool of resources and talent, enables us to handle high volumes of work at a lower cost per unit.

  • Specialization and expertise: KIVO specializes in specific business functions and invests in the necessary infrastructure, technology, and talent. This expertise allows us to perform tasks more efficiently and accurately than in-house teams, resulting in higher-quality output and a reduction in errors.

  • Technology and automation: Our cutting-edge technology and automation tools help streamline processes and reduce manual labor. Our technology not only speeds up processes but also increases accuracy, resulting in a higher level of efficiency.

  • Focus on core business: Outsourcing non-core functions to KIVO allows our client companies to focus on their core competencies and strategic goals. By reallocating resources and attention to high-value activities, our clients can improve their overall efficiency and effectiveness in the marketplace